Our Commitment to Safety

Our New Home Phone is designed to be a safe, screen-free way for kids to communicate. We take product safety extremely seriously across:

  • Electrical safety

  • Telecommunications compliance

  • Materials and components

  • Child-friendly usability

Home Phone V1 includes:

  • A landline handset

  • A mini router

  • An ATA (analogue telephone adapter)

  • No internal battery

All components meet or exceed Australian safety requirements.

Key Safety Notes for Parents

  • Not for children under 3 years of age. The device contains long cords and small parts which may be both a Strangulation Hazard and a Choking Hazard.

  • Adult installation required.

  • The device must always be connected by an Adult to a properly functioning power outlet.

  • Keep cords secured and out of reach of small children.

  • Do not use the device near water or outdoors.

  • If the product appears damaged, stop using it and contact us immediately.

Emergency Calling

Our Home Phone is being designed to support 000 emergency calling in accordance with Australian regulations for VoIP-enabled devices.

Full emergency-calling guidance will be provided inside the Owner’s Guide and online.

Materials

All plastics and components are compliant with Australian and international safety standards for electrical products.

Our devices contain no lithium batteries.

Ongoing Safety Updates

If we ever identify a safety issue, we will notify all customers and take immediate corrective action, including repair, replacement, or refund where required.

Compliance Overview

Our products comply with relevant Australian standards for:

  • Electrical safety

  • Telecommunications / ACMA requirements

  • Electromagnetic compatibility (EMC)

  • Radio equipment (if later versions include Wi-Fi hardware inside the device)

For V1, the mini-router and ATA are certified by their respective manufacturers and hold compliant:

  • RCM (Regulatory Compliance Mark)

  • Electrical Safety Reports

  • EMC test reports

These certifications confirm compliance with national and international requirements.

ACMA & RCM Requirements

All components are supplied by certified manufacturers and meet the requirements of:

  • ACMA Telecommunications Labelling Notice

  • Australian/New Zealand Electrical Safety Standards

  • EMC Framework for electronic devices

Where required, products bear the RCM mark.

Quality & Supplier Standards

We work closely with our suppliers to ensure:

  • Factory audits

  • Quality assurance processes

  • Batch testing

  • Documented compliance reports for every production run

Child-Safety Considerations

  • No lithium batteries

  • No hazardous materials

  • No small detachable parts

  • Corded handset designed for home environments

  • Adult installation required

  • All power components meet SAA/RCM Australian standards

If You Have a Safety Concern

Please contact us immediately at:

📧 homephoneforkidspilot@gmail.com

We will always prioritise safety and take corrective action.